1E Support

Support, maintenance & answers on 1E products and sales process

Support

Overview

This area of the website will help you to resolve problems with installing or using 1E software. It also provides general information about our products and the sales process, as well as support resources and contact details - should you need to contact the Technical Support Center.

CURRENT SOFTWARE RELEASE VERSIONS
NightWatchman	5.3.0.276

NightWatchman Product Pack (for Agility Framework)	5.3.0.219

1E WakeUp	5.5.1.166

1E WakeUp Product Pack (for Agility Framework)	5.5.1.49

Agility Framework	2.3.0.96

Nomad Branch	2.5.4.4

Shopping	3.0.100.47

PXE Lite	1.5.3.0

OSD Plus Pack	1.0.0.6

To download the products mentioned above please click here.

Single Support Number for US & UK
Using the following telephone numbers and the support code provided to you, your call will be routed quickly and efficiently to the relevant support group:

US: 1-866-349-4032

UK: 0208 326 3499

NEW RSS Feeds:
This free service provides you with proactive notification of product updates, hot fixes and known issues.

Sales Support provides the answers to frequently asked questions on the 1E sales process.

Support Form provides an on-line form for contacting the 1E Support Team.

Below are links to frequently asked questions and troubleshooting for the installation and running of 1E Products.

1E WakeUp	NightWatchman	Nomad Enterprise	Shopping
FAQ	FAQ	FAQ	Troubleshooting
Troubleshooting	Troubleshooting	Evaluation Guide
Evaluation Guide	Product Notifications