Doug is a Solutions Engineering team lead at 1E. Having served as an IT administrator, service desk supervisor, and worked extensively in the cross-functional IT Service Management (ITSM) space, Doug brings a wealth of knowledge and practical insights to the role. As a team lead, Doug oversees a talented group of engineers, guiding them to deliver innovative solutions that drive business success. Doug is passionate about leveraging technology to improve the workplace environment and is committed to helping customers empower their employees through seamless digital experiences.