1E named a Leader in the
Gartner® Magic Quadrant™ for DEX Management Tools
Get Report
Solutions
Platform
Pricing
Resources
Customers
About
Take a Tour
1E Helps with
Frictionless Experience
Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT Operations
Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & Resolution
Resolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience Management
Identify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
1E for
Microsoft Intune
Lightweight, always-on communication, real-time actions, and automated client health remediation,
Device Refresh
Optimize hardware spend while facilitating proactive hardware asset management
Software Reclaim
Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Loved by users
Core Capabilities
Intelligence
Business Impact
Experience Analytics
Endpoint Troubleshooting
Employee Sentiment
Endpoint Automation
Application Experience Management (AXM)
Content Distribution
for Microsoft Configuration Manager
Inventory Insights
Patch Insights
Synthetic Monitoring
Add-ons and Extensions
Automated Self Service
for ServiceNow
Service Desk Augmentation
for ServiceNow
Virtual Desktop Experience (VDX)
1E DEX Platform
Helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
Platform overview
Platform Tour
Resource Library
Dig into original DEX analysis, case studies, on-demand webinars, and more.
Blogs
Be a DEX leader with useful strategies, how-to guides, and fresh platform updates.
Use Cases
Select your specific use cases to see demo videos narrated by product experts.
Other Resources
DEX Hub
Remediation Hub
1E Exchange
Documentation
Support
Training
What is Digital Employee Experience (DEX)?
From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEX
Remediation hub
Our Customers
DEX ROI
Professional Services
Trust, Security, and Compliance
Customer Resources
1E Exchange
Documentation
Support
Training
1Engage Community
Customer Success
How Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
Read case study
Company Overview
Leadership
Partners
Events and Webinars
Federal
Careers
Newsroom
CSR
Contact
About 1E
At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview
Shaun Cassells
Shaun is a Microsoft MVP and a Principal Consultant of Special Projects at 1E. A graduate of the University of Iowa, Shaun speaks at many conferences and conventions internationally every year.
Blogs
Use Cases
Digital Employee Experience (DEX)
How to remediate patching issues with 1E
Shaun Cassells
3 Min read
Product tips
Vlog | Controlling Patch Instalment Chaos
Shaun Cassells
Less than a minute
Product tips
Patches not installing – the cascading chaos
Shaun Cassells
3 Min read
Digital Employee Experience (DEX)
Applying the 4 pillars of Modern Management to Digital Experience Management
Shaun Cassells
4 Min read
Digital Employee Experience (DEX)
The three wants of IT to make digital experiences matter in the Work From Anywhere Enterprise
Shaun Cassells
3 Min read
Digital Friction
Nerds of a Feather MMS webinar Q&A
Shaun Cassells
5 Min read
Digital Friction
Nerds of a Feather MMSMOA Live Webinar
Shaun Cassells
Less than a minute
Digital Friction
Inside the Windows 10 Fall Creators Update: The MVP Perspective Q and A
Shaun Cassells
8 Min read
Digital Friction
The ultimate MVP experience: Windows Creators Update live webinar
Shaun Cassells
3 Min read
1E News
What’s the deal with Windows Creators Update?
Shaun Cassells
2 Min read
Performance Optimization
Finding Dynamic Information in Real Time
Application Managers