1E named a Leader in the
Gartner® Magic Quadrant™ for DEX Management Tools
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1E Helps with
Frictionless IT
Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT Operations
Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
1E for
Microsoft Intune
Lightweight, always-on communication, real-time actions, and automated client health remediation,
Device Refresh
Optimize hardware spend while facilitating proactive hardware asset management
Software Reclaim
Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Loved by users
Core Capabilities
Intelligence
Business Impact
Experience Analytics
Endpoint Troubleshooting
Employee Sentiment
Endpoint Automation
Application Experience Management (AXM)
Content Distribution
for Microsoft Configuration Manager
Inventory Insights
Patch Insights
Add-ons and Extensions
Automated Self Service
for ServiceNow
Service Desk Augmentation
for ServiceNow
Virtual Desktop Experience (VDX)
1E DEX Platform
Helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
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Dig into original DEX analysis, case studies, on-demand webinars, and more.
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Be a DEX leader with useful strategies, how-to guides, and fresh platform updates.
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What is Digital Employee Experience (DEX)?
From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
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How Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
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About 1E
At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview
Blogs about
Service desk automation
Artificial Intelligence
How to Boost Service Desk Efficiency with AI
Namita Tendolkar
3 Min read
Service desk automation
Why Opt for Service Desk Automation? Top Strategies for Streamlining IT Support Operations
Hannah Lenane
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Digital Employee Experience (DEX)
Doing More with Less: Improving IT Productivity with 1E
Hannah Lenane
4 Min read
Digital Employee Experience (DEX)
2024: The Year of Service Desk Automation
Ian van Reenen
3 Min read
Digital Employee Experience (DEX)
Drive More Business Value with Everyday IT Automation
Hannah Lenane
3 Min read
Digital Employee Experience (DEX)
The Journey to Ticketless IT: Streamlining Workflows in the Digital Age
Matthew Percy
2 Min read
Digital Employee Experience (DEX)
What’s new with the Tachyon Exchange?
1E
2 Min read
Digital Employee Experience (DEX)
Vlog | Unified eXperience Management for Software Asset Managers
Hannah Lenane
Less than a minute
Digital Employee Experience (DEX)
The Shelfware Dilemma: What does value look like, anyway?
1E
2 Min read
Digital Friction
Part 5: A comparison of Configuration Management tools’ Industry Solutions
1E
3 Min read
Digital Friction
Part 4: A comparison of Configuration Management tools’ administration
1E
3 Min read
Digital Friction
Part 3: A comparison of Configuration Management tools’ remediation
1E
4 Min read
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