We're excited to announce the release of 1E Platform 24.9, a key step forward in 1E’s mission to reimagine how technology serves the global workforce.

As part of our cloud-native, real-time, autonomous digital employee experience (DEX) platform, this update offers unparalleled speed and precision in fixing digital workforce issues. This is integral to ensuring frictionless IT operations for businesses worldwide.

What’s new on the 1E Platform 24.9?

1. Enhanced capabilities across platforms

One of the standout updates in 24.9 is the expanded support for visual engagement and feedback. Users can now take advantage of:

  • Visual surveys and announcements: IT teams can now create and manage visual surveys, helping them collect real-time user feedback and ensure they’re engaged and informed. This feature also allows administrators to push important announcements to users interactively.
  • Improved visualization and aggregation: We’ve enhanced how data is displayed and aggregated, providing IT with deeper insights into user engagement. This empowers better decision-making and more effective management of the digital employee experience.

2. Auto-provisioned client certificates

Simplifying the deployment process is a key focus of the 24.9 update. We’ve introduced Auto-Provisioned Client Certificates, which streamline the secure deployment of 1E Clients:

  • Immediate impact: Auto-Provisioned 1E Client Certificates enable IT teams to instantly deploy 1E Clients with secure, pre-configured certificates. This is for mutual authentication, removing the need for manual PKI configurations. This minimizes onboarding delays, ensures compliance with security policies, and reduces the risk of misconfiguration or expired certificates.
  • Reliable authentication: ensures consistent and trusted connections between 1E Clients and the platform, maintaining secure interactions with minimal manual configuration.
  • Operational efficiency: By automating the lifecycle management of certificates, this update reduces the workload on IT teams, freeing up resources to focus on more strategic initiatives.

What’s Next?

We remain committed to transforming the way technology serves your organization, driving innovation in IT operations. Stay tuned for more updates as we continue to develop the most advanced tools for seamless, autonomous IT management.

For more information about the 24.9 release or to schedule a demo,  contact us.