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Unified Endpoint Management (UEM)

Unified Endpoint Management (UEM) is a comprehensive approach to managing and securing all endpoint devices—including desktops, laptops, smartphones, tablets, IoT devices, and more—through a single platform. UEM provides IT teams with centralized control to configure, monitor, and secure endpoints. This ensures consistency across devices while improving operational efficiency and security.

How Do Companies Use UEM?

Organizations use UEM platforms to streamline device management by integrating tools for configuration, patching, policy enforcement, and security into a unified platform. UEM simplifies management for hybrid workforces and diverse device environments, ensuring that endpoints comply with security policies and operate efficiently.
Examples

  1. Hybrid Workforce Management: An agricultural equipment manufacturer uses a UEM platform to manage both corporate-issued and personal devices for remote employees. Through a single platform, the IT team enforces security policies, pushes updates, and ensures compliance for all devices.
  2. IoT Device Security: An online training platform relies on its UEM platform to monitor and secure IoT devices across its manufacturing plants. UEM tools detect vulnerabilities and deploy patches to prevent breaches, ensuring operational continuity.

What Are the Key Benefits and Outcomes of UEM?

  • Centralized management of diverse devices from a single platform.
  • Improved security by enforcing consistent policies and responding to threats in real time.
  • Improved productivity with automated updates and streamlined configurations.
  • Increased compliance through centralized tracking and policy enforcement.
  • Cost savings by reducing the need for multiple management tools and platforms.

How Can I Measure the Impact of UEM?

To evaluate the success of UEM, organizations monitor these metrics:

  • Policy Compliance Rates: Track the percentage of devices adhering to security and usage policies.
  • Patch Deployment Success: Measure how quickly and effectively patches are applied across all devices.
  • Incident Reduction: Monitor decreases in security incidents caused by endpoint vulnerabilities.
  • Device Performance and Uptime: Assess improvements in endpoint reliability and availability.
  • IT Efficiency: Evaluate time and cost savings from consolidating management tasks into a single platform.

How Should I Implement UEM?

To implement UEM effectively, follow these steps:

  1. Assess Device Ecosystem: Inventory all endpoints, including traditional devices, mobile devices, and IoT hardware.
  2. Choose a UEM Platform: Select a UEM solution that supports your organization’s device diversity and security needs.
  3. Define Policies and Configurations: Establish security, compliance, and configuration standards for all endpoints.
  4. Deploy the Solution: Roll out the UEM platform and configure it to enforce policies and automate updates.
  5. Train Staff and Users: Ensure IT teams and employees understand how to use and interact with the UEM platform.
  6. Monitor and Optimize: Continuously track metrics to refine policies, address new threats, and adapt to evolving device landscapes.
Definition
How Do Companies Use UEM?
What Are the Key Benefits and Outcomes of UEM?
How Can I Measure the Impact of UEM?
How Should I Implement UEM?
DEX Glossary

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