1E: The Innovators in Digital Employee Experience (DEX) Management

We are thrilled to announce the integration of our platform with Citrix, enhancing the management and visibility of Virtual Desktop Infrastructure (VDI). This collaboration provides IT professionals with the only comprehensive view of Citrix VDI health and end-user experience, from the user’s perspective. Leveraging embedded intelligence and automation, our platform automatically discovers your Citrix inventory, proactively alerts on end-user experience issues, and correlates metrics so IT professionals can anticipate, troubleshoot, and resolve root causes for permanent solutions.
In a single view, IT professionals can quickly associate a user’s device with their Citrix session to diagnose issues impacting overall device performance and end-user experience. Additionally, end-user experience can now be benchmarked, tracked, and scored against industry best practices, providing objective measurements of the quality of the experience without relying on subjective feedback.
Our vision is to reimagine how technology serves the global workforce, and we are committed to making frictionless IT operations a reality through the industry’s most advanced remediation and automation technology.