Ensuring seamless device management and support is critical to maintaining productivity and operational agility. The integration of TeamViewer Tensor with the 1E DEX Platform brings together comprehensive IT management and enterprise-grade remote connectivity, delivering an integrated solution that makes remote support easier, faster, and more secure.
By combining just-in-time remote support, secure encrypted access, and role-based admin control, the integration helps IT teams resolve end-user issues in real time—preventing escalations and minimizing downtime while safeguarding sensitive data.