TeamViewer DEX Helps with

Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.

Seamless IT Operations

Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.

Real-Time Service Desk Troubleshooting & Resolution

Resolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.

Autonomous Digital Experience Management

Identify, notify, and fix compliance drift, digital friction, and end-user frustration issues.

TeamViewer DEX for

Microsoft Intune

Lightweight, always-on communication, real-time actions, and automated client health remediation,

Device Refresh

Optimize hardware spend while facilitating proactive hardware asset management

Software Reclaim

Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.

TeamViewer DEX Platform

Helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.

Platform overview

Platform Tour

Resource Library

Dig into original DEX analysis, case studies, on-demand webinars, and more.

Blogs

Be a DEX leader with useful strategies, how-to guides, and fresh platform updates.

Use Cases

Select your specific use cases to see demo videos narrated by product experts.

DEX Glossary

Understanding key terms and concepts related to Digital Employee Experience.

What is Digital Employee Experience (DEX)?

From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.

Guide to DEX

Remediation hub

Customer Success

How Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E

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About 1E

At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.

Company Overview

Employee Sentiment

Formerly Tachyon Sentiment

Understand how end-users feel about their digital employee experience by systematically collecting, measuring, and surfacing feedback you can actually act on.

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How it helps

Employee Sentiment continuously collects and measures end-user feedback on key drivers of digital workplace satisfaction.

As an IT ops professional, you need to optimize the digital employee experience and improve workers' perceptions of IT. But do you really know how end-users feel and what they need? Soon you will. Build team-wide digital empathy so you can evaluate every IT choice from the end-user point of view.

Core Features

Employee Sentiment synthesizes feedback from customizable, context-aware surveys into DEX sentiment scores.

Context-aware surveys

Trigger multi-lingual surveys in response to defined user contexts and events, such as while an employee uses a specific app or after a service pack rollout. Quickly detect and react to digital friction early with support for TeamViewer DEX Platform surveys, including Sentiment Surveys, Info Surveys, and Notifications.