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Case Study

An integrated chemicals and energy company’s journey with 1E

This Global integrated energy and chemical company first implemented 1E’s Content Distribution software in 2015. They continued to work with 1E to upgrade to 1E’s DEX for Experience Observability solution. Most recently, 1E’s Experience Analytics helped them respond to the remote and hybrid working challenges of the COVID-19 pandemic, monitoring and managing some 15,000 endpoints and significantly improving the organization’s security posture.

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Download the case study to discover

  • The ten critical business value drivers identified, reframing deployment as a matter of business strategy, not just technical implementation
  • How 1E enables ‘self-healing’ and automation, driving down the number of service desk tickets and MTTR (meantime to resolve)
  • Golden advice for similar organizations considering their options

Integrated Chemicals and Energy Company

Headquartered in South Africa, this global integrated energy and chemicals company with approximately 20,000 employees across the globe.

Industry

Region

Africa

Company Size

20000+

1E Products used

“We are being more proactive, showing that we can resolve issues without any immediate impact on the end-user. That means better employee experience”

Head of Global Workplace
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