TeamViewer to Acquire 1E
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1E Helps with
Frictionless Experience
Ensures a smooth and uninterrupted digital experience for employees, minimizing frustrations and unnecessary disruptions.
Seamless IT Operations
Optimize processes with enhanced visibility and automation, driving proactive remediations, exceptional service, and reduced costs.
Real-Time Service Desk Troubleshooting & Resolution
Resolve IT issues proactively and in real-time to reduce service desk incidents, minimize downtime, and maintain smooth, efficient operations.
Autonomous Digital Experience Management
Identify, notify, and fix compliance drift, digital friction, and end-user frustration issues.
1E for
Microsoft Intune
Lightweight, always-on communication, real-time actions, and automated client health remediation,
Device Refresh
Optimize hardware spend while facilitating proactive hardware asset management
Software Reclaim
Gain clear insights into software usage and reclaim underused, redundant, or vulnerable software.
Loved by users
Core Capabilities
Intelligence
Business Impact
Experience Analytics
Endpoint Troubleshooting
Employee Sentiment
Endpoint Automation
Application Experience Management (AXM)
Content Distribution
for Microsoft Configuration Manager
Inventory Insights
Patch Insights
Synthetic Monitoring
Add-ons and Extensions
Automated Self Service
for ServiceNow
Service Desk Augmentation
for ServiceNow
Virtual Desktop Experience (VDX)
1E DEX Platform
Helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler.
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Dig into original DEX analysis, case studies, on-demand webinars, and more.
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Be a DEX leader with useful strategies, how-to guides, and fresh platform updates.
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Select your specific use cases to see demo videos narrated by product experts.
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What is Digital Employee Experience (DEX)?
From the software and hardware used each day to IT interactions, DEX is the total of all digital touchpoints an employee encounters at work.
Guide to DEX
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Customer Success
How Britain’s Favorite Retailer has transformed endpoint management across more than 1,000 stores with 1E
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About 1E
At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work.
Company Overview
Compliance Use Case
Maintaining Machine Reboot Compliance
Monitor devices for reboot needs, automate reboots, and prompt users to prevent performance issues and patch errors.
Challenges
End users who do not reboot their machines can harm machine performance and increase security risk
Resolving with 1E
Investigate and identify devices that need rebooting in real-time
Remediate performance or required patch reboots with a prompt to the end user to reboot
Automate reboots to prevent performance issues and patching errors
Benefits
Improved device management
Increased patch compliance
Improved end user productivity
Better digital employee experience
Expert
Jayson Mounivong
Senior Solutions Engineer, 1E
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More use cases
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Real-time Visibility
Enable Network Logging in Web-Based Applications
Application Managers
Ticket Avoidance
Measuring Business Impact and DEX Maturity
Digital Workplace
Real-time Visibility
Understanding Device Health and Experience
Device Managers
ALL USE CASES