Challenges

  • IT doesn’t have visibility into installed drivers or outdated drivers
  • Troubleshooting and updating is time consuming and affects the end user’s productivity

Resolving with 1E

  • Investigate to determine installed drivers
  • See which drivers are working, which are unsigned, and which need updates
  • Update drivers or BIOS as needed

Benefits

  • Better device driver management
  • Fewer tickets caused by driver issues
  • Fix driver issues without disrupting end users